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how to record webcam without crashing

Posted: Fri Jun 09, 2017 10:14 pm
by GamablobYT
some months ago out of nowhere my bandicam started crashing when i hit record and i re installed it millions of times but it never worked so i unchecked the record sound, show webcam display and enhanced something bla bla options and it seemed to work so when i checked the record sound and enhanced bla bla options it was still working but when i checked the show webcam display bandicam again started crashing
so how do i record webcam along with the game video in a single file without crashing bandicam
i know i can use the webcam software to record it in a seperate file and add it in a video editing software but its just too muc work for me to sync the webcam and the sound perfectly

Re: how to record webcam without crashing

Posted: Mon Jun 12, 2017 1:48 pm
by Bandicam Company
Hello GamablobYT,

Please follow the steps below and try recording again.

1. Uninstall your graphics card driver, and install the latest one.
2. Uninstall your webcam device driver, and install the latest one.
3. Select the H264 (CPU) video codec.

If you still have the same issue, please answer the questions below.
1. Do you have the same issue when you use Screen Recording Mode with webcam overlay?
2. Do you have the same issue when you select the other format on the webcam format selection window?

We look forward to your reply.
Thank you.

Re: how to record webcam without crashing

Posted: Sat Jun 17, 2017 5:09 am
by GamablobYT
thanks for the reply and sorry for replying so late
im out of reach of my computer for some time so ill try the above solution when i come back
thanks again :)

Re: how to record webcam without crashing

Posted: Wed Jun 21, 2017 5:19 pm
by GamablobYT
i uninstalled my logitech webcam software today and right after uninstalling it it started working again!
thank you so much :)
yay

Re: how to record webcam without crashing

Posted: Wed Jun 21, 2017 5:47 pm
by Bandicam Company
Hello GamablobYT,

Thank you for getting back to us.
We are glad to hear that your problem has been solved!

Re: how to record webcam without crashing

Posted: Sat Jun 24, 2017 2:47 am
by breidveil
A question still not answered for Bandicam users..

Re: how to record webcam without crashing

Posted: Wed Jun 28, 2017 8:54 pm
by GamablobYT
A question still not answered for Bandicam users..
but mine works now

Re: how to record webcam without crashing

Posted: Fri Jul 07, 2017 10:26 pm
by GamablobYT
it stopped working again!
ive reinstalled my graphic card driver, uninstalled the webcam driver(which seemed to work before but not now), set the h264(cpu) codec and it still isnt working

to answer the questions if i still had the issue.
1) yes, i have the same issue when i do it with screen recording mode
2) yes, i had the same issue when i chose another format

pls help

Re: how to record webcam without crashing

Posted: Fri Jul 14, 2017 12:41 am
by GamablobYT
can someone pls help

Re: how to record webcam without crashing

Posted: Fri Jul 14, 2017 11:30 am
by Bandicam Company
Hello GamablobYT,

Sorry for the late response.

It might be a problem with your webcam driver.
Please install the latest version of the webcam driver and try recording again.

If it doesn't seem to help, please let us know your webcam model.

Thank you.