Video record game isn't working.

[HelloThere]

When i'm trying to record with bandicam game, it's not letting me to record it, and when I'm trying to press on the thing, it's not recording to me and even crashing my game, I don't know how to fix that, can someone tell me how to fix this problem?

[Bandicam Company]

Hello HelloThere,

Please follow the steps below and try recording again using Xvid and the H264 (CPU).

1. Uninstall your current graphics card driver and install the latest graphics card driver.
2. Uninstall Bandicam and download the latest version of Bandicam from https://www.bandicam.com/downloads/.
3. Refer to the "If you can't see the red FPS number, or..." article on the linked page.
https://www.bandicam.com/faqs/no_fps_fr ... nd_number/

If you still have the problem, please let us know your recording target.

Thank you.