SHAWNTIRA
Posts: 1
Joined: Sat Sep 07, 2019 4:39 am

Formats don't appear on the drop down

Sat Sep 07, 2019 4:44 am

I'm trying to capture using a BlackMagic UltraStudio SDI capture device. When plugged in, the device appears but the formats available on the drop down are completely blank. How do I fix that?

User avatar
Bandicam Company
Site Admin
Posts: 6341
Joined: Mon Dec 20, 2010 12:19 pm

Re: Formats don't appear on the drop down

Mon Sep 09, 2019 3:01 pm

Hello SHAWNTIRA,

Please download and install the latest driver of the capture device.

If you still have the problem, please get back to us with the information below.

1. Do you have the same issue with the webcam overlay function?
2. Please attach the screenshot of the Bandicam Device settings window with the format option opened.

Thank you.

Return to “Bandicam - General Discussion”

Who is online

Users browsing this forum: No registered users and 12 guests