Gyro-Gearloose
Posts: 7
Joined: Fri Nov 22, 2019 3:10 pm

invalid codec settings?

Fri Nov 22, 2019 3:18 pm

Invaild codec settings? (Translation form German) Goto Settings. Choose standard. But there is no standard!

Gyro-Gearloose
Posts: 7
Joined: Fri Nov 22, 2019 3:10 pm

Re: invalid codec settings?

Fri Nov 22, 2019 4:08 pm

I just got the advice to use the newest beta version. It is exactly the same. Awful!

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Bandicam Company
Site Admin
Posts: 6478
Joined: Mon Dec 20, 2010 12:19 pm

Re: invalid codec settings?

Fri Nov 22, 2019 4:59 pm

Hello,

Could you please send the original video file to bandicut@bandicam.com?
The Bandicut development team will reply to your email immediately.

You may use one of the storage services below:
- Google Drive (15GB): https://drive.google.com
- Onedrive (10GB): https://onedrive.live.com/
- Send-anywhere.com (10GB): https://www.send-anywhere.com/
- Dropbox (2GB): https://www.dropbox.com/

We look forward to hearing from you.

Gyro-Gearloose
Posts: 7
Joined: Fri Nov 22, 2019 3:10 pm

Re: invalid codec settings?

Fri Nov 22, 2019 5:16 pm

It being copied to Google Drive. Will be finished within two hours. What will I have to do then to make the file accessible to you? I´m 70 years old, so have mercy.

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Bandicam Company
Site Admin
Posts: 6478
Joined: Mon Dec 20, 2010 12:19 pm

Re: invalid codec settings?

Fri Nov 22, 2019 5:22 pm

We will try to reproduce the issue you reported and get back to you soon.

Gyro-Gearloose
Posts: 7
Joined: Fri Nov 22, 2019 3:10 pm

Re: invalid codec settings?

Fri Nov 22, 2019 8:39 pm

Google Drive two hours ago said the file would be available by now. It started uploading. But now there is no file to be seen.

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Bandicam Company
Site Admin
Posts: 6478
Joined: Mon Dec 20, 2010 12:19 pm

Re: invalid codec settings?

Fri Nov 22, 2019 8:46 pm

We haven't received your video file.

Did you send it to bandicut@bandicam.com?

Gyro-Gearloose
Posts: 7
Joined: Fri Nov 22, 2019 3:10 pm

Re: invalid codec settings?

Fri Nov 22, 2019 9:07 pm

How would I do that? I tried to copy it to Google drive. No success! It is 5 GB, as cutting failed! Certainly not by EMail I guess.

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