Gyro-Gearloose
Posts: 10
Joined: Fri Nov 22, 2019 3:10 pm

Incorrect incoding settings

Fri Nov 22, 2019 11:46 pm

"Incorrect incoding settings", but that is not all. There is also "Failed to use high-speed mode" and "Bandicut video cutter is not resonding". A short summary of my first day experience with Bandicut. All in all very frustrating.

Gyro-Gearloose
Posts: 10
Joined: Fri Nov 22, 2019 3:10 pm

Re: Incorrect incoding settings

Sat Nov 23, 2019 5:38 pm

Images:
https://s19.directupload.net/images/191123/n3py8onf.png
https://s19.directupload.net/images/191123/85l6yju3.png

First problem was solved by a friend from German community GTA-Talk. The others vanished as a result, probably.

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Bandicam Company
Site Admin
Posts: 6736
Joined: Mon Dec 20, 2010 12:19 pm

Re: Incorrect incoding settings

Sat Nov 23, 2019 11:55 pm

Hello,

We have received your video file (Test-04.mp4, 224,803KB).
However, we couldn't reproduce any problem with Bandicut 3.1.5 and Bandicut 3.5.0 beta.

1. Please change the output folder to "C drive".
Do you still have the problem?

2. What is your CPU model?
Could you please download https://dl.bandicam.com/tools/bsa.exe and click the "Copy" button and paste the system information and send the information to bandicut@bandicam.com?

We look forward to hearing from you.

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