Dubinvero
Posts: 1
Joined: Wed Apr 22, 2020 5:16 am

Cannot Remove Unwanted Part and Merge Remainder.

Wed Apr 22, 2020 5:27 am

I tried to follow the video "How to remove unwanted parts." but the procedure does not work for me. I can set the Front segment but the end of the segment to be removed does not get marked following the steps in the help video. I am trying to edit an MP4 video.

I am running Bandicut Version 3.5.0.599 on Windows 10.

Any feedback would be greatly appreciated.

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Bandicam Company
Site Admin
Posts: 6737
Joined: Mon Dec 20, 2010 12:19 pm

Re: Cannot Remove Unwanted Part and Merge Remainder.

Wed Apr 22, 2020 5:34 pm

Hello,

Please see the video tutorial below:
https://www.bandicam.com/bandicut-video ... ted-parts/

If you select the first and second segment and merge them, you will be able to remove the unwanted area.

If you still have the problem, please record your computer screen through Bandicam (https://www.bandicam.com/downloads/) and send the video file to bandicut@bandicam.com

Pitchounet
Posts: 5
Joined: Tue May 19, 2020 4:03 pm

Re: Cannot Remove Unwanted Part and Merge Remainder.

Tue May 19, 2020 4:04 pm

Hello.

Totally same problem. The second part is not merged and the video finish (cut) to the end of the first part.

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Bandicam Company
Site Admin
Posts: 6737
Joined: Mon Dec 20, 2010 12:19 pm

Re: Cannot Remove Unwanted Part and Merge Remainder.

Wed May 20, 2020 5:37 pm

Hello,

We think you misunderstood the usage of Bandicut.

Have you checked the tutorial page below?
https://www.bandicam.com/bandicut-video ... ted-parts/

If you still have the same problem, please record your computer screen through Bandicam
(https://www.bandicam.com/downloads/), and send the video file to bandicut@bandicam.com

Pitchounet
Posts: 5
Joined: Tue May 19, 2020 4:03 pm

Re: Cannot Remove Unwanted Part and Merge Remainder.

Wed May 20, 2020 10:08 pm

No i use it with youtube videos with no problem for example, but when i use it for a glitch in a film in hevc, the second part is not merged it's stop to the end of the first segment.

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Bandicam Company
Site Admin
Posts: 6737
Joined: Mon Dec 20, 2010 12:19 pm

Re: Cannot Remove Unwanted Part and Merge Remainder.

Thu May 21, 2020 11:52 am

If you have a problem with Bandicut, please send a link to the original video files to bandicut@bandicam.com

The Bandicut development team will reply to your email immediately.

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