Posts: 1
Joined: Sat Sep 07, 2019 4:39 am

Formats don't appear on the drop down

Sat Sep 07, 2019 4:44 am

I'm trying to capture using a BlackMagic UltraStudio SDI capture device. When plugged in, the device appears but the formats available on the drop down are completely blank. How do I fix that?

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Bandicam Company
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Posts: 6703
Joined: Mon Dec 20, 2010 12:19 pm

Re: Formats don't appear on the drop down

Mon Sep 09, 2019 3:01 pm


Please download and install the latest driver of the capture device.

If you still have the problem, please get back to us with the information below.

1. Do you have the same issue with the webcam overlay function?
2. Please attach the screenshot of the Bandicam Device settings window with the format option opened.

Thank you.

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