CroakPad
Posts: 1
Joined: Sun Sep 15, 2019 10:39 am

Can I change the email address my software was registered with?

Sun Sep 15, 2019 11:01 am

I purchased Bandicam with a certain email address. But now I don't use that email much anymore and want to know if I can change the email my software is associated with to a different email address.

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Bandicam Company
Site Admin
Posts: 6363
Joined: Mon Dec 20, 2010 12:19 pm

Re: Can I change the email address my software was registered with?

Tue Sep 17, 2019 9:55 am

Hello CroakPad,

Please refer to the section 2-2 on the linked FAQ page.
https://www.bandicam.com/faqs/bandicam_ ... on_policy/

Once you have registered the license, you cannot change the email address because the email address is a part of the serial number. However, if you upgrade the license and send an email to bandicam@bandicam.com, the manager will handle your request.


Thank you.

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